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Services in French

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Provincial Services


Office of French Services

    • Confederation Building
    • 5th floor, West Block P.C. 8700
      St-John's, NL A1B 4J6
      Telephone : (709) 729-0311(709) 729-0311 / 1-800-775-61701-800-775-6170 FREE (toll free)
      Fax : (709) 729-0781
      Email :
      Internet :
  • Services Offered: The Office of French Language Services (OFS) is responsible for increasing the capacity of the Government of Newfoundland and Labrador to deliver French language services and to contribute to the development and vitality of the Francophone community of the province.    In addition to acting as a resource for ministries, the BSF is the point of service to the Francophone community programs and government services, and helps departments to serve their Francophone clients in French.  

  • The BSF also publishes a list of online information and provincial government documents available in French . (click here to access).


Ministère des ressources humaines - Aides à l'emploi

    • Toll free number : 1-800-563-66001-800-563-6600 FREE
    • Office in St-John's
      Ms Christie Meadus
      Office located at: Metro Place (temporary rental until the office opened in Mount Pearl)   
      261 Kenmount Rd.
      St.John's, NL, A1B 3P9
      Phone : (709)729-6667(709)729-6667
      Email :

    Office in Labrador City

    • Ms Mélanie Cayouette
      Phone : 282-5313
      Provincial Building
      Whiteway Drive, Wabush, NL
      Mailing Address : PO Box 160, Wabush, NL, A0R 1B0
      Email :


Federal Services


Canadian Heritage

  • Contacts : Jim Prowse and Janet Warren
    Program officers in Official Languages
    Canadian Heritage
    10 Barter's Hill,
    5th Floor, John Cabot Building,
    P.C. 5879, St. John's, NL A1C 5X4
    Phone: (709) 772-5364(709) 772-5364 / 1-866-811-00551-866-811-0055 FREE (toll free)
    TDD Phone (1) Toll Free: 1-888-997-31231-888-997-3123 FREE
    Fax : (709) 772-2940

    Opening hours: from 8:30 to 16:30 Monday to Friday
  • Canadian Heritage offers several programs to support non-profit organizations or programs including Community Development Official Languages ​​Minority. Discover the Canadian Heritage programs in official language here.
  • Canadian Heritage also offers support for programs in arts and culture, local festivals, Canada Day, etc..
  • Canadian Heritage is proud to offer its services in both official languages.


Service Canada

  • Service Canada Centre in Labrador City
    Labrador Mall
    500 Vanier Avenue
    Labrador City, Newfoundland and Labrador
    Phone : (709) 944-3655(709) 944-3655
    Fax : (709) 944-3381
    Business hours by clicking here
  • St. John's Service Canada Centre
    Building 223
    223 Churchill Avenue, Pleasantville
    St. John's, Newfoundland and Labrador
    Phone : (709) 772-2982(709) 772-2982
    Fax : (709) 772-0354
    Business hours by clicking here


  • Port au Port Outreach Site - Centre Scolaire et Communautaire Ste. Anne
    The Port au Port Outreach service desk in Port au Port is currently open one day a week and provides services in English and French. Services include assistance in completing applications for employment insurance benefits, Canada Pension Plan Retirement Pension and Old Age Security, Social Insurance Number Application; applications for the Apprenticeship Grant, and information about the Canada Education Savings Grant, Job Bank and Labour Market Information are among the services provided.

    For further information:   
    • contact Melinda Oliver Morazé, by phone at (709) 643-8299(709) 643-8299 ou email
    • office information online by clicking here
  • Bilingual Mobile Outreach Services from Service Canada
  • The mobile services program of Service Canada was established as part of measures taken by Service Canada following the implementation of the Economic Action Plan. Specialize services to citizens are temporarily available to provide information on services offered by Service Canada to government officials, organizations and the general public, or on services tailored to specific client groups such as seniors, youth , employers and the disabled, among others. This information is provided as part of organized sessions, lectures and community activities, or in the information booths installed in various places. Services are offered in English and French.

    For further information, contact Adrice King, by phone at (709) 772-0806(709) 772-0806 or email @ adrice.king.


Canadian Intellectual Property Office

  • Contact : Cécile Klein
    Business Development Officer
    Canadian Intellectual Property Office
    1575, brunswick street   
    Halifax (Nova Scotia) B3J 2G1   
    Phone: 1-902-426-21721-902-426-2172 / 1-888-576-44441-888-576-4444 FREE (toll free)   
    Fax: 1-902-426-6530   


Other services


Canada Business Network / Newfoundland and Labrador

  • Contacts :
    • Walk-In:
      90 O'Leary Avenue, St. John's, NL

      Or visit one of the Canada Business Newfoundland and Labrador Network sites throughout the province.
    • Email :
    • By mail :
      Canada Business Newfoundland and Labrador
      90 O'Leary Ave. Suite 101
      St. John's, NL, A1B 2C7
    • Phone : 1-888-576-44441-888-576-4444 FREE / (709) 772-6022(709) 772-6022
      TTY (1) : 1-800-457-84661-800-457-8466 FREE
    • Fax: (709) 772-6090


The Canada Business Network  / Newfoundland and Labrador is the result of a partnership of providers of business services that provide timely information and relevant services across the province to meet the needs of your business.

The Canada Business Network / Newfoundland and Labrabor, was created October 29, 1999, in a joint initiative of federal and provincial governments.The managing partners of this initiative are the Department of Innovation, Trade and Rural Development for the Government of Newfoundland and Labrador, and the Atlantic Canada Opportunities Agency (ACOA) for the Government of Canada .

The main objectives of the Canada Business Network are:

  • promote economic development by increasing the ease and speed of access to business information, programs and services for citizens throughout the territory of Newfoundland and Labrador;
  • consolidate, where possible, the various government and community agencies to provide public access to business services from one place .

Language: We try to provide service in French as much as possible and have French speaking staff available in most cases. Also a wide selection of our information is available in French and some library resources.




(1) TTY / TDD = Telecommunication system for people with impaired hearing.

Fédération des francophones de Terre-Neuve et du Labrador (FFTNL)
65, chemin Ridge, 2e étage, bureau 233
St. John's (Terre-Neuve-et-Labrador)
A1B 4P5

Date d'impression : 2021-04-15
Téléphone : 709-722-0627
Télécopieur : 709-722-9904
Courriel :
Site Internet :