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Parent's Guide





Policy concerning behaviour of children


Personal items





Policies concerning the removal or dismissal of a child




You can download the document (only in french) :

Guide des Parents - Juillet 2015_pdf
(35 Ko)



The Les p'tits cerfs-volants family and childcare Centre offers daycare services mainly to Francophone parents and families in Newfoundland and Labrador.  The Centre opened in 2003 as a result of the efforts of the Francophone community in St. John’s and the rest of the province, particularly the Fédération des parents francophones de Terre-Neuve et du Labrador (FPFTNL).

The Les p'tits cerfs-volants Centre is run by parents of children enrolled at the Centre. Parents and other members of the Francophone community are invited to attend the Annual General Meeting that takes place every fall. During the meeting, parents of children currently enrolled at the Centre elect a Board of Directors made up of five parents of children currently enrolled at the Centre.

The Board of Directors is responsible for managing the Centre. Board meeting minutes are posted on the notice board at the entrance of the CPEF. Minutes from the meeting are available from the Board president upon request.

If you have any questions or comments or would like to become more involved with the Centre, please contact the Board of Directors at conseil-administration@


Families whose children attend the CPEF are actively involved in promoting the French language and culture in our community.   We believe that children learn a language when they have the opportunity to hear the language being used in their immediate environment regularly by those that are close to them (parents, brothers, sisters and other family members; friends; caregivers).

The daycare staff uses only French to communicate with the children and among themselves.  However, they remain attentive to those children who may have specific needs in their mother tongue. On occasion, they may use another language to address a child if deemed necessary.

The CPEF offers quality daycare service in French in order to contribute to the child's learning of the language and to the development of his or her francophone identity.  As parents, we all have an important role to play in achieving this goal.

Here are a few suggestions :

  1. Speak French to your child at home as often as possible (at least one parent)
  2. Watch French TV shows at home.  Radio-Canada has a good selection of programmes Saturday and Sunday mornings.  Several series are available on DVD, such as Passe-Partout and Toc Toc Toc.
  3. Listen to the radio in French and listen to French music.
  4. Speak to your child in French when you are at the daycare.  Remind him or her that he or she must speak French at the daycare all day.
  5. Consult the guide «Voir grand, petit à petit »
  6. Borrow the "francisation" kit  "Paul et Suzanne" from the daycare.  It contains books, CDs, cassettes and games.
  7. Read books in French to your child.  Books can be borrowed from the library at the Centre des Grands-Vents (open from 3pm to 6pm from Monday to Wednesday)

The staff at the daycare will:

  1. Remind children to speak French in a positive and encouraging way.
  2. Listen to nursery rhymes and songs in French.  We are not permitted to let the children watch TV, however we can show them a French movie occasionally.

Thank you for your support.  We are confident that together we can offer an excellent service in French.


The tasks of the educators, the program of the Centre and the activities in which the children partake are guided by the following principles:

  1. each child is unique and has his or her own characteristics; strengths and needs;
  2. each child has his or her own ways for learning and growing;
  3. each child develops his or her intelligence and knowledge from concrete experiences;
  4. each child is a member of a family; so when we offer our support to a child, we also offer support to the family;
  5. it is important to respect different family structures;
  6. play is an essential element of the child's learning process; his or her environment is equally important to his / her development;
  7. it is important that the child be treated with respect;
  8. each child must be able to develop his / her own identity and self-esteem;
  9. emphasis is placed on learning, creativity, discovery and physical activity.

The CPEF would like to invite parents and other family members to become involved in activities at the centre. However, provincial regulation stiplulates that we are unable to welcome family members into the center during work hours unless they meet certain conditions.

For more information, please contact the Director of the centre at



Policy concerning behaviour of children

We approach discipline constructively.  This means that we use positive reinforcement to encourage positive behaviour.  However, if a child's behaviour is inacceptable, the educator or person in charge will attempt to make him / her aware of the inappropriate behaviour and to make him / her see the consequences of his / her action.  We believe it is important that the child learn to make choices by considering the consequences.  In this way, when a child acts inappropriately we will propose several possible consequences from which he / she can choose.

In case of misbehaviour, the educator will remove the child from the situation causing the problem if necessary, and will discuss the situation with the child alone.  Alternately, the educator  may choose to ignore the behaviour if considered to be a means to seek attention.  He / she will then try to determine what may be causing the behaviour by spending time alone with the child.  Punishment will not be used as a corrective measure for behaviour.



The daycare can only release children to their parents and to people designated by the parents.  You must therefore provide the centre with a list of the names of these people.  The first time they collect your child, they will be required to show a picture ID.  If, for some reason, a person who is not on the list must pick up your child, you must advise the director in writing beforehand.


Personal items

Your child will need :

  • a toothbrush and toothpaste
  • a sheet, blanket and small pillow
  • diapers and wipes, if needed
  • a change of clothes
  • outdoor clothes suitable for the weather and season
  • two pairs of shoes (one pair for outside, one pair for inside)


Lunch is provided by the daycare center everyday. The menus are approved by the Provincial Governement (Dept. of Education and Early Childhood Development. At the daycare centre, snacks are communal.Each family is asked to donate the approved daily snack and drink for all 24 children at the daycare, approximately once a month.The children will enjoy and look forward to the special day when their snack is featured on the menu.

As a regulated center, the snack must be nutritionally well rounded, filling and approved by our social worker. The approved menus and scheduled donation day will be posted and sent out at least a week before the start of new month. Snack contributions are vital to the running of our centre and are a simple way to get involved. It is just one of the ways in which our parents can regularly contribute to the well-being of our children and daily running of the daycare.

The following foods are not permitted at the centre :

  • chips
  • smoked weiners
  • candies, gum, chocolate, marshmallows
  • corn, raw celery, raw carrots
  • cherries with pits
  • raisins
  • peanut butter
  • nuts and seeds
  • popcorn



Your monthly payment is due the 10th of each month at the latest.  If payment is late, you will be charged a penalty of $30.00.  This fine will be added to your bill for the following month. Parents must pay for daycare services even if their child is absent, as well as for holidays and storm days.

We require our parents cooperation to ensure that their childcare bill is paid on time, as we are non-profit centre this is our only revenue.

For payments not received, the following measures are in effect:

1) 1st warning of non-payment (via email) after the 10th day of the month that fees are due; on the 11th day a late fee of 30$ is added to the bill;

2) 2nd warning of non-payment (written warning) occurs after the 20th day of the month that payments are due;

3) 3rd warning of non-payment (written warning) occurs at the end of the month where payment was due. A suspension of the childcare service for the enrolled child.

Returned Checks A penalty charge of $25.00 will be assessed for each returned check to off-set the bank fees. Within 48 hours of the verbal notice, the outstanding account must be paid in full with a certified check or by cash. Failing this, the centre can suspend the child's care until the account is fully paid.



Only medication prescribed by a doctor may be administered by the educators of the centre.

A form must be completed by the parent each time a new medication is to be given to the child.



A child must stay home if he / she presents any of the following symptoms:

  • a sudden unexplained rash
  • fever (over 38ºC / 101ºF)
  • diarrhea
  • vomiting
  • any contagious illness

The child may return to the centre 24 hours after symptoms have stopped or once the fever has dropped or when symptoms have disappeared.

If unsure, parents must consult with the director before bringing a sick child to the centre.

Policies concerning the removal or dismissal of a child

A parent who decides to remove the child from the centre must notify the Director of the centre in writing and provide at least one month's notice or he / she will be charged for the following month.

The dismissal of a child is only justified in exceptional circumstances, for example, the child's behaviour compromises the safety of other children or staff.  Before such a measure is taken, the director will request a meeting with the parents to discuss other alternatives.

Fédération des francophones de Terre-Neuve et du Labrador (FFTNL)
65, chemin Ridge, 2e étage, bureau 233
St. John's (Terre-Neuve-et-Labrador)
A1B 4P5

Date d'impression : 2021-04-15
Téléphone : 709-722-0627
Télécopieur : 709-722-9904
Courriel :
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